How do I pick up the rental equipment?

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Accepted Answer

The procedure differs depending upon the area you are staying.

Courier Delivery Service

Our courier service Yamato Transport Co., Ltd. will deliver to your hotel the day before you arrive. Please check with the front desk for pick up location.

Rusutsu Resort Hotel & Convention
The Westin Rusutsu Resort
The Vale Rusutsu
Northern Resort Annupuri
Niseko Prince Hotel Hirafutei
Hilton Niseko Village
Hinode Hills Niseko Village
One Niseko Resort Towers
The Green Leaf Niseko Village
Niseko Grand Hotel
Nikko Style Niseko HANAZONO
Yu Kiroro
Tomamu The Tower by Hoshino Resorts
RISONARE Tomamu
Sahoro Resort Hotel
New Furano Prince Hotel
La Vista Furano Hills
Hotel Bell Hills (Furano)
Hotel Edel Warme (Furano)
Hotel Naturwald Furano
Resort Inn North Country (Furano)
FURANO NATULUX HOTEL
Authent Hotel Otaru
Hotel Torifito Otaru Canal
OMO5 Otaru by Hoshino Resorts
Hotel Nord Otaru
Hotel Sonia Otaru
Asarigawa Classe Hotel

Staff Hotel Delivery

・Downtown Sapporo Hotels
Equipment is delivered to your hotel prior to your rental start date. Check with front desk. Try your equipment. If change is required, contact us during office hours. Please note we cannot exchange the morning of your rental start date.

Self Pick-Up Customers

Please visit our shop for self pick-up during operating hours and ensure to arrive at least 30 minutes before closing time to process your rental.

QHow do I pick up the rental equipment?

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