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FAQ ・ PICK UP & RETURN

QCan I pick up my rental items the day before my rental start date?

A

【In-store Pickup】

You can pick up your rental items from the afternoon of the day before your rental start date.
When booking, please enter your actual rental period for the start and end dates, and select the previous afternoon as your pickup date.

【Courier Delivery】

Your rental items will be delivered to your hotel by the day before your rental start date.

【Staff Delivery (Sapporo Only)】

Your rental items will be delivered to your hotel the day before your rental start date. You can pick them up at the front desk upon check-in.

‹ PreviousHow do I pick up the rental equipment?Next ›I want to use my rental items for night skiing, but I won’t be able to return them (or complete the courier return process) within business hours. What should I do?
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RELATED

Related questions

QCan I go to your Niseko shop to pick up and return?QCan I go to your Sapporo shop to pick up and return?QWhy can't you deliver equipment If I stay at Hilton Niseko Village or Hinode Hlls Niseko Village?QHow do I pick up the rental equipment?QI want to use my rental items for night skiing, but I won’t be able to return them (or complete the courier return process) within business hours. What should I do?
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