01
Step.01
Your Booking Information
Confirm Rental Dates・Items・Pick-up/Return Point
「Itinerary・Accommodation Name・Name・Age・Gender・ Height・Weight・Normal Shoe Size」 are required information.
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02
Step.02
Book Here
Book by Internet or Telephone
Internet Booking
- 5 days before the rental start date.
Telephone
If available, booking OK on the day (except Courier)
Telephone: +81-11-624-8822
** An additional 2,200 JPY per person will apply for telephone bookings. **
Payment
Payment by Credit Card only
Payment required within 2 days after booking completed. If payment not confirmed, your booking will be canceled.
Immediate payment required if booking made less than 2 days prior to rental start date.
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03
Step.03
Booking Confirmation Email
For Internet Bookings, a Reservation Confirmation Email will be sent to the email address you entered. Please check details carefully.
✉
If you do not receive a confirmation email, please check your spam/trash or promotions folder.
If you are unable to locate your confirmation email, contact us.
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04
Step.04
Changes and Cancellations
Changes or cancellations can be made through the website, phone, or email. If you contact us by email, we will consider the date of receipt of the email as date received.
Good Sports Rental Service Telephone: +81-11-624-8822
Cancellation Fee
| 2–5 Days Before |
1 Day Before |
Rental Start Day |
| 30% CXL Fee |
40% CXL Fee |
100% CXL Fee |
We are not responsible for any bank charges and exchange rate differences on cancellation refunds.
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05
Step.05
Pick-Up
Rental pick-up/return varies depending upon area/hotel. See below.
Courier Delivery
Courier Company “Yamato Transport” will deliver your equipment to your hotel. Please check with your hotel upon check-in for the courier delivery counter.
Staff Hotel Delivery
- Sapporo Hotels
Equipment is delivered to your hotel the day before your rental start date. Check with the front desk. Try your equipment. If change is required, contact our office. Please note we cannot exchange the morning of your rental start date.
Self Pick-Up at our Shops
Please visit our shop for self pick-up during operating hours and ensure to arrive at least 30 minutes before closing time to process your rental.
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06
Step.06
Return
Return
Point
Information about return is given when skis delivered.
How to
Return
Return as instructed.
If unable to return skis as instructed, contact us.
Please note additional fees may apply.