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FAQ ･ PICK UP & RETURN

QCan I go to your Sapporo shop to pick up and return?

A

Yes. Our Sapporo shop is located about 5 minutes on foot from JR Soen Station, the next stop from Sapporo Station. Booking not required but choice of equipment may be unavailable so we recommend booking in advance.

Click here for Sapporo shop location.
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Related questions

QCan I go to your Niseko shop to pick up and return?⟶QWhy can't you deliver equipment If I stay at Hilton Niseko Village or Hinode Hlls Niseko Village?⟶QHow do I pick up the rental equipment?⟶QCan I pick up my rental items the day before my rental start date?⟶QI want to use my rental items for night skiing, but I won’t be able to return them (or complete the courier return process) within business hours. What should I do?⟶
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Contact us　+81-11-624-8822　Weekdays only 9:00〜16:00 (JST)
Before winter season, English assistance may be limited by phone.
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