QI want to use my rental items for night skiing, but I won’t be able to return them (or complete the courier return process) within business hours. What should I do?

【In-store Pickup】

You can return your items the next morning.

【Courier Delivery】

You can ship your items back the next morning.

【Staff Delivery (Sapporo Only)】

After returning to your hotel on your last rental day, please leave the items at the front desk (or the designated location). Our staff will collect them the next morning.

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If this doesn’t answer your question, please get in touch.

Phone support is available on weekdays, 9:00–16:00 (JST).

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QI want to use my rental items for night skiing, but I won’t be able to return them (or complete the courier return process) within business hours. What should I do?

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