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GEAR & SIZE
GEAR & SIZE

Gear & Sizing

6
QI have my own boots. Can I just rent the skis?
A

Yes, but individually rented equipment will be same as set price.

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QIf I take my own ski boots, can you adjust the ski for my boots?
A

For ski boots, provide your sole size (not shoe size), a 3 digit number (ex. 305mm) located on sole or side of your boots. For snowboard, provide your boot size. Binding will be adjusted accordingly.
Binding setting may vary depending upon delivery location. Please see below.

Courier Delivery Service

We deliver equipment with your binding adjusted to the sole size provided. You will be responsible to finalize your adjustment.

Staff Hotel Delivery

  • Downtown Sapporo Hotels
    Please bring your boots to the front desk and call our office at +81-11-624-8822 to request binding adjustment.

Self Pick-Up

Bring your boots when coming to the shop to pick up skis and ask for binding adjustment.

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QAre tour bindings available?
A

All skis are equipped with alpine bindings (GripWalk compatible). Tour bindings are not available.

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QAre the snowboard bindings step-in?
A

Our snowboard bindings are not step-in. All bindings are of the standard strap type.

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QCan I change the size if the rental equipment does not fit?
A

Courier Delivery Service

We are unable to deliver alternate sizes. Confirm shoe size before ordering.
Boots are usually prepared slightly larger than size of shoes. Bring thick socks or layered clothing.

Staff Hotel Delivery and Self Pick-up

If other sizes are available during office hours, you can change. Try on the sizes immediately after receiving the equipment. Try using thick socks or layered clothing to help the fitting.

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QCan I try on several sizes?
A

Courier Delivery Service

Not available.

Staff Hotel Delivery・Self Pick-Up

We deliver the size indicated on your order form. If it doesn’t fit, let our staff know and we will exchange the size for you.

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