Rental BookingBus Booking
Bus Booking
MENU
RESERVATION
TEL +81-11-624-8822[ 9:00-16:00 ]
Q & A
FAQ ・ GEAR & SIZE

QCan I change the size if the rental equipment does not fit?

A

Courier Delivery Service

We are unable to deliver alternate sizes. Confirm shoe size before ordering.
Boots are usually prepared slightly larger than size of shoes. Bring thick socks or layered clothing.

Staff Hotel Delivery and Self Pick-up

If other sizes are available during office hours, you can change. Try on the sizes immediately after receiving the equipment. Try using thick socks or layered clothing to help the fitting.

‹ PreviousAre the snowboard bindings step-in?Next ›Can I try on several sizes?
‹ Frequently Asked Questions Top
RELATED
RELATED

Related questions

QI have my own boots. Can I just rent the skis?QIf I take my own ski boots, can you adjust the ski for my boots?QAre tour bindings available?QAre the snowboard bindings step-in?QCan I try on several sizes?
STILL STUCK?
If this doesn’t answer your question, please get in touch.
Phone support is available on weekdays, 9:00–16:00 (JST).
Contact Us +81-11-624-8822
CONTACT

Contact

Easy online booking & web-only discounts

\ Easy Web Booking /

🏂 Click Here to BookInquiry Form
Contact us +81-11-624-8822 Weekdays only 9:00〜16:00 (JST)
Before winter season, English assistance may be limited by phone.
Please use inquiry form for quicker support.
\ 20% off in September /🚌 Bus Booking