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FAQ ・ GEAR & SIZE

QIf I take my own ski boots, can you adjust the ski for my boots?

A

For ski boots, provide your sole size (not shoe size), a 3 digit number (ex. 305mm) located on sole or side of your boots. For snowboard, provide your boot size. Binding will be adjusted accordingly.
Binding setting may vary depending upon delivery location. Please see below.

Courier Delivery Service

We deliver equipment with your binding adjusted to the sole size provided. You will be responsible to finalize your adjustment.

Staff Hotel Delivery

  • Downtown Sapporo Hotels
    Please bring your boots to the front desk and call our office at +81-11-624-8822 to request binding adjustment.

Self Pick-Up

Bring your boots when coming to the shop to pick up skis and ask for binding adjustment.

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QI have my own boots. Can I just rent the skis?QAre tour bindings available?QAre the snowboard bindings step-in?QCan I change the size if the rental equipment does not fit?QCan I try on several sizes?
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