COURIER SERVICE DELIVERY AND RETURNRental Equipment Size Guide Delivery and Return Procedures Change Your Booking
SELF-PICK UP AT FURANOFurano Area
We prepare and fit equipment based on information you give us.
Please make sure you correctly enter your height, normal shoe size, weight, and waist size.
We cannot make exchanges once equipment has been shipped.
Please see the chart below for details of equipment preparation.
Boots are usually prepared slightly bigger than the size of shoes, please bring thick socks or layered clothing.
|Item||Product size||We prepare based on following:|
|Skis (Adult)||130～170cm||User's height -15cm|
|Skis (Child)||90～150cm||User's height -15cm|
|Ski boots (Adult)||23.5～30.5cm (one centimeter increment)||Normal shoe size +1～1.5cm
*If calf muscles are larger than normal, please contact us in advance.
|Ski boots (Child)||17.5～25.5cm (one centimeter increment)||Normal shoe size +0.5～1.0cm|
|Ski poles (Adult)||105～130cm||User's height -50cm|
|Ski poles (Child)||60～105cm||User's height -40cm|
|Snowboard (Adults only)||140～155cm||User's height -20cm|
|Snowboard boots (Adults only)||22.5～32.5cm (one centimeter increment)||Normal shoe size +0.5～1.0cm|
|Short skis (Adults only)||100cm||100cm only|
|Snow suit (Adult)||Height: 155～185cm
Waist: up to 85cm
|According to the user's waist size|
|Snow suit (Child)||Height: 110～150cm
Waist: up to 65cm
|According to the user's height|
|Delivery Point||Yamato Transport Co., Ltd. will deliver your equipment to your hotel the day before your rental start date. Yamato pick up counter differs at each hotel so please check with the hotel front desk. Please confirm your equipment and remove only the top white paper from the attached clear case. The red form will be used for returning. DO NOT LOSE THIS RED RETURN SLIP. If you do not receive your equipment, contact us immediately. If we don’t hear from you, we will assume that you have your equipment.|
|Return Point||When returning, use the clear case with the red return slip. The return slip will have all information. You do not need to fill out the form. Please bring this red return slip in the clear case with your equipment to the same place you picked up the equipment.|
|Contact||Good Sports Sapporo Office
Office hours: 10:00 – 16:00
You can change your booking by noon 4 days prior to rental start date.
Please note that in some cases, we cannot meet your request due to stock availability. A cancellation fee may apply for cancellation of items and users.
Reservation change or cancellation fees
|Delivery||After arriving at your accommodation, please call our Niseko shop at 0136-23-4560. Our staff will make delivery arrangements with you and deliver to your hotel.
* For self-pick up at our shop, please click here.
|Return||We will arrange for return at the time of delivery.|
|Operation Period||December 1, 2019 –|
Good Sports Niseko Shop
|Delivery||Our staff will deliver to your hotel the evening before the rental start date. Upon check in, please inquire at the front desk.
*For self-pick up at our shop, please click here.
|Return||Information will be included when you pick up your equipment.|
|Operation Period||December 1, 2019 –|
Good Sports Sapporo Office
|Pick Up||Please come to our Furano Shop to pick up your equipment|
|Return||We will arrange return when you pick up equipment|
|Operation Period||December 1, 2019 –
December 1, 2019 – March 22, 2020 (Kitanomine Zone)
Good Sports Furano Shop (Lodge Mone)
Not only delivery, but self-pick up at our shops is also available. Please check Google Maps or other similar programs for access route and travel time.
【How to Apply for Self-Pick Up】
When booking online, please select the "Hotel Delivery" form. In the message/inquiry box, please write in "Pick up at Niseko" or "Pick up at Sapporo" and "your pick up date."
*You can also come to our shop to rent even if you do not have a reservation; however, please note that your choice may not be available. There is a discount (20% off the regular price) for walk-in customers.